 Upcoming Events
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Webinar: FirstClass Roadmap |
Join us to learn about Open Text's plans for FirstClass 11.1 this summer, and the major updates for FirstClass 12 this winter.
Tuesday, May 8, 2012 |
Webinar: CSI: FirstClass |
Our webinar on FirstClass forensics will focus on where to go and how to gather information when investigating FirstClass. Whether troubleshooting mail delivery or tracking use policy violations, FirstClass provides great tools to help you solve your mysteries. Join us to learn how.
Thursday, May 24, 2012 |
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Newsletter Archive
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Product News
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April 2012 - Ticketus 4.1 Release
Aptiris is pleased to announce the release of Ticketus 4.1, including support for technicians to initiate, update and close tickets from moble devices such as an iPad. Please contact Aptiris for product information, or to schedule your upgrade.
March 2012 - FirstClass Client 11.042 Release
OpenText has released FirstClass Client 11.042 for Windows and OS X platforms. Check your FC Update Service conference for a copy, or download the installers from the Aptiris support pages.
Feb 2012 - Free NetApp Training
For a limited time, NetApp is making available their online training (usually $2000), for both existing and new customers, at no cost. Please contact aptiris to take advantage of this opportunity.
Jan 2012 - FirstClass 11.1 and 12 Roadmap
Open Text has released the product roadmap for upcoming releases to FirstClass, including an 11.1 update targeted for late Q2 2012, and FC12 for the end of 2012.
Dec 2011 - Ticketus 4.0 Release
Aptiris is pleased to announce the release of Ticketus 4.0, including support for mobile devices, multiple contacts per ticket, and Internet addresses for contacts. Please contact Aptiris for product information, or to schedule your upgrade.
Dec 2011 - FirstClass 11 SP3 Release
FirstClass 11 SP3 components have begun shipping, effective 12/16/2011. Watch your FC Update Service conference for delivery of Internet Services, Server and Client installers.
Oct 2011 - FirstClass 11 SP3 Roadmap
Service Pack 3 will deliver collection of highly-anticipated features for FirstClass, and is expected to ship before year-end. Please see the roadmap highlights for details.
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